Terms of Service

Overview

Welcome to Valoria. Throughout the site, the terms "we", "us", and "our" refer to Valoria.

Valoria operates this website and online store, including all related information, content, features, tools, products, and services made available to you. Valoria is powered by Shopify, which enables us to provide our services and shopping experience.

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service and all applicable policies referenced herein, including our Privacy Policy and Return and Refund Policy.

If you do not agree with these Terms, you may not access or use our services.

Section 1 - Access and Account

By using our services, you confirm that you are at least the age of majority in your state, province, or country of residence.

You agree to provide current, complete, and accurate information when making a purchase or creating an account.

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that contain inaccurate information or are used in violation of these Terms.

Section 2 - Products

We make every effort to display our products as accurately as possible. However, colors and product appearance may vary depending on your device, screen settings, and browser configuration.

We do not guarantee that product images will perfectly reflect the actual product.

Product descriptions, pricing, availability, and specifications may change without notice.

We reserve the right to discontinue products or limit quantities at our sole discretion.

Section 3 - Orders

By placing an order, you are making an offer to purchase products from Valoria.

We reserve the right to refuse, limit, or cancel any order for any reason, including suspected fraud, pricing errors, stock availability issues, or violations of these Terms.

Your order is not accepted until payment has been successfully processed and confirmation has been sent.

All purchases are subject to our Return and Refund Policy.

Products purchased from Valoria are intended for personal use and may not be purchased for resale without our written permission.

Section 4 - Pricing and Billing

All prices displayed on our website are subject to change without notice.

Prices do not include applicable taxes, customs duties, import fees, or shipping costs unless otherwise stated.

You agree to provide accurate payment and billing information and authorize us to charge your selected payment method for all purchases made through our website.

If payment cannot be authorized, we reserve the right to cancel your order.

Section 5 - Shipping and Delivery

Delivery times are estimates only and are not guaranteed.

Valoria is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or circumstances beyond our control.

Risk of loss and ownership transfer to the customer once the order has been handed over to the shipping carrier.

Section 6 - Intellectual Property

All content on this website, including text, images, graphics, logos, designs, product descriptions, videos, and trademarks, is the property of Valoria or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without our prior written consent.

Section 7 - Optional Tools

We may provide access to third-party tools or services.

These tools are provided on an "as is" and "as available" basis without warranties of any kind.

Your use of third-party tools is entirely at your own risk and subject to the terms of the respective providers.

Section 8 - Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, policies, accuracy, or practices of third-party websites and assume no liability for any interactions you may have with them.

Section 9 - Relationship with Shopify

Valoria is powered by Shopify, which enables us to provide our services to customers.

However, all purchases made through this website are transactions directly between you and Valoria.

Shopify is not responsible for any aspect of purchases made from Valoria, including product quality, delivery, returns, refunds, or customer service matters.

By using this website, you release Shopify and its affiliates from any claims related to purchases made from Valoria.

Section 10 - Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy.

By using our services, you acknowledge that Shopify may collect and process certain information necessary to provide and improve its services.

Please review our Privacy Policy for more information regarding how your information is collected, used, and protected.

Section 11 - Feedback

Any suggestions, reviews, comments, ideas, or other submissions provided to Valoria may be used by us without restriction or compensation.

You represent that any content you submit is accurate and does not violate any third-party rights.

We reserve the right to remove any content that we consider unlawful, offensive, misleading, or otherwise inappropriate.

Section 12 - Errors and Inaccuracies

Occasionally there may be typographical errors, inaccuracies, or omissions regarding product descriptions, pricing, promotions, shipping information, or availability.

We reserve the right to correct any errors and to cancel or refuse orders affected by such inaccuracies.

Section 13 - Prohibited Uses

You may not use our website or services:

For unlawful purposes
To violate any laws or regulations
To infringe intellectual property rights
To distribute malicious software
To transmit spam or fraudulent communications
To collect personal information from others without authorization
To interfere with the operation or security of our website

Violation of these Terms may result in immediate termination of access to our services.

Section 14 - Termination

We reserve the right to suspend or terminate access to our website and services at any time without notice if we believe a user has violated these Terms.

Any obligations incurred before termination will remain enforceable.

Section 15 - Disclaimer of Warranties

All services and products are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Valoria disclaims all warranties, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee uninterrupted or error-free operation of our website.

Section 16 - Limitation of Liability

To the maximum extent permitted by law, Valoria shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, services, or products.

Our total liability shall never exceed the amount paid by you for the product giving rise to the claim.

Section 17 - Indemnification

You agree to indemnify and hold harmless Valoria, JWK E-com, its affiliates, directors, employees, agents, and service providers from any claims, damages, losses, liabilities, or expenses arising from your violation of these Terms or misuse of our services.

Section 18 - Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Section 19 - Entire Agreement

These Terms, together with our Privacy Policy and Return and Refund Policy, constitute the entire agreement between you and Valoria regarding the use of our services.

Section 20 - Assignment

We may transfer or assign our rights and obligations under these Terms without restriction.

You may not assign your rights or obligations without our prior written consent.

Section 21 - Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Netherlands.

Any disputes arising from these Terms or the use of our services shall be subject to the exclusive jurisdiction of the competent courts of the Netherlands.

Section 22 - Headings

Section headings are included for convenience only and shall not affect the interpretation of these Terms.

Section 23 - Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will become effective immediately upon publication on this website.

Your continued use of our services after any changes constitutes acceptance of the revised Terms.

Contact Information

Company Name: JWK E-com
Company Adress: Hertogstraat 10, 2405 ZH, Alphen aan den Rijn, The Netherlands
Warehouse Address: Locust St, Adel, Lowa, 50003, United States
Company Nr: 91469457
Email: hello@byvaloria.com
Phone: +17252524580

Customer Service Hours (EST):

Customer service hours (EST):
Monday – Friday, 09:00 – 17:00
Saturday and Sunday: Closed

We aim to respond to all inquiries within 24 hours.