Shipping Policy

At Valoria, we are committed to providing a smooth and reliable shipping experience. Please review the information below regarding order processing, shipping times, and delivery expectations.

Shipping Destinations

We currently ship throughout the United States.

Shipping availability may vary depending on your location and carrier service coverage.

Order Processing

Orders are processed within 1–3 business days, Monday through Friday.

Orders are not processed on weekends or public holidays.

During peak seasons, promotions, or holidays, processing times may be slightly extended. If significant delays occur, we will notify you as soon as possible.

Shipping Costs

We offer free standard shipping on all orders within the United States.

No minimum purchase is required.

Estimated Delivery Times

Once your order has been processed, estimated delivery times are as follows:

Processing Time: 1-3 Business Days
Transit Time: 4-9 Business Days
Estimated Total Delivery Time: 5-12 Business Days
Order Cut-Off Time: 6:00 PM EST

Please note that delivery times are estimates and are not guaranteed.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

Please allow up to 48 hours for tracking updates to appear.

Shipping Restrictions

We currently do not ship to:

PO Box addresses
APO, FPO, or DPO military addresses
Locations where shipping carriers cannot provide reliable service

Certain products may also be subject to shipping restrictions based on carrier regulations.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided and the package is returned to us, additional shipping charges may apply for reshipment.

Lost or Damaged Packages

If your package is lost, damaged, or arrives with missing items, please contact us as soon as possible at hello@byvaloria.com.

We will work directly with the shipping carrier to investigate the issue and help find a suitable resolution.

Delivery Delays

Valoria is not responsible for delays caused by circumstances beyond our control, including:

Severe weather conditions
Carrier disruptions
Customs inspections
Natural disasters
Public holidays
Other unforeseen events

Policy Updates

We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page with an updated revision date.

Contact Information

Company Name: JWK E-com
Company Adress: Hertogstraat 10, 2405 ZH, Alphen aan den Rijn, The Netherlands
Warehouse Address: Locust St, Adel, Lowa, 50003, United States
Company Nr: 91469457
Email: hello@byvaloria.com
Phone: +17252524580

Customer Service Hours (EST):

Customer service hours (EST):
Monday – Friday, 09:00 – 17:00
Saturday and Sunday: Closed

We aim to respond to all inquiries within 24 hours.